Our resources include training materials, workforce development planning tools, guidance documents and more.  They are designed for use by individuals, employers and registered training organisations to make a difference.

Navigate to resources using the options below.

Ideopolis Knowledge Management System

Ideopolis is a centralised repository for human services research, reports and data. It makes it easy to find quality information without the need to trawl through multiple websites to find what you’re looking for.

The Big Care Shift

The Human Services Skills Organisation (HSSO) commissioned Bernard Salt, widely regarded as one of Australia’s leading social commentators to unpack what the 2021 Census tells us about the care and support workforce, and those who rely on it.

Mandatory Work Placements Guide

It’s critical that students preparing for work in the human services sectors are exposed to real workplaces and real clients as part of their studies. To support consistency and quality of these experiences we’ve developed the mandatory work placements guide for employers, registered training organisations and learners.

Findings from the sector

The Human Services Workforce Forum report provides an overview of the key themes that emerged in our 2021 series of forums with employers and training organisations.

A guide to VET for human services employers

The challenge for building a skilled human services workforce is a pressing one. Designed for employers, this guide contains practical, easy to understand information about the vocational education and training system and advice on how to build and maximise relationships with training organisations.

Human Services Workforce Development Initiatives portal

There is a multitude of workforce development projects across Australia that focus on health, aged care, disability and more. The volume of activity creates the potential for duplication of effort. Anyone involved in workforce development planning will know how challenging it is to find good quality information to inform strategy. The Workforce Development Initiatives portal is the solution.

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We respectfully acknowledge the Traditional Custodians of the lands on which we work. We pay our respect to the Aboriginal and Torres Strait Islander elders past, present and emerging.