Project Overview

The Royal Commission into Aged Care Quality and Safety highlighted the need for stronger resources to support workforce leadership, development, skills and culture, as underpinning practices to support provision of high quality and safe care.  We know that good leadership skills are important to lifting the standard of care in Australia. But what does good frontline leadership in the sector look like and where are the gaps? To get a better understanding of this we’re undertaking a unique research initiative to collect this data from across Australia.

We’ve partnered with the University of Technology Sydney and Data Drives Insight to gather data using the CILCA360 assessment. This data will give us a better understanding of sector’s skills profile and where we need to focus.

The Initiative

To encourage uptake, we have subsidised 1,000 places for individuals to use the CILCA360 tool. These places are for frontline and middle management staff in aged care and disability services who have been nominated by their employer.

The University of Technology Sydney will conduct analysis on behalf of the HSSO, using anonymised data from the diagnostic tool. The data and subsequent analysis will provide the evidence industry and government need to allocate resources, and design training solutions.

About CILCA360

The CILCA360 is a reliable capability assessment tool. The tool has been aligned to the Aged Care Leadership Capability Framework. It also incorporates aspects of both the Aged Care Quality Standards and The National Disability Practice Standards. The assessment helps individuals understand their existing strengths and identify any skills gaps.

The CILCA360 tool combines data from self-assessments and feedback gathered from an individual’s peers to identify strengths and opportunities for development.

Get Involved

The program is open to service providers across Australia who want to build the capability of their frontline leaders and managers.

Eligible organisations can nominate their frontline or middle management staff to participate. The subsidised cost is $295 per person.  Participating individuals will receive:

  • A 10 min online care industry assessment
  • Access to the CILCA 360 assessment diagnostic tool
  • A one hour debrief with an accredited CILCA 360 coach
  • Leadership resources, including an action plan and self-development guide
  • Referrals to other pathways including possible accredited training opportunities

To participate individuals must agree to share their data with our partners including Data Drives Insight and the University of Technology Sydney.

For more information and to get involved visit the website.

Project overview

Project Status
In Progress
January 2022 - December 2022
  • National
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We respectfully acknowledge the Traditional Custodians of the lands on which we work. We pay our respect to the Aboriginal and Torres Strait Islander elders past, present and emerging.

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